Privacy Policy

1. Introduction

Welcome to Spot & Go ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our skincare products.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, shipping address, billing address, and phone number
• Payment Information: Credit card details and billing information (processed securely through our payment providers)
• Account Information: Username, password, and purchase history
• Communication Data: Information you provide when contacting customer support or subscribing to our newsletter
• Skin Profile Data: Information provided through our skin quiz to personalize product recommendations

3. Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• Device information (browser type, operating system, device type)
• IP address and geographic location
• Pages visited, time spent on pages, and navigation patterns
• Referring website or source
• Cookies and similar tracking technologies

4. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Provide customer support and respond to inquiries
• Personalize your shopping experience and product recommendations
• Send promotional emails and newsletters (with your consent)
• Improve our website, products, and services
• Prevent fraud and ensure security
• Comply with legal obligations

5. Information Sharing

We may share your information with:

• Service Providers: Companies that help us operate our business (payment processors, shipping carriers, email service providers)
• Analytics Partners: Services that help us understand website usage and improve our services
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. All payment transactions are encrypted using SSL technology. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time
• Opt-out of marketing communications

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order history and transaction records are retained for accounting and legal compliance purposes.

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: