Terms of Service

1. Agreement to Terms

By accessing or using the Spot & Go website and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to make purchases on our website. By using our services, you represent and warrant that you meet these eligibility requirements.

3. Products and Pricing

• All product descriptions, images, and specifications are provided for informational purposes and may vary slightly from actual products.
• Prices are displayed in USD and are subject to change without notice.
• We reserve the right to limit quantities, refuse orders, or cancel orders at our discretion.
• In the event of a pricing error, we will notify you and give you the option to proceed at the correct price or cancel your order.
• Promotional offers and discounts are subject to specific terms and may be modified or discontinued at any time.

4. Orders and Payment

• By placing an order, you agree to provide accurate and complete billing and shipping information.
• We accept major credit cards, debit cards, and other payment methods as displayed at checkout.
• Payment is processed at the time of order placement.
• Your order is confirmed only when you receive an order confirmation email from us.
• We reserve the right to cancel orders suspected of fraud or unauthorized payment.

5. Shipping and Delivery

• We ship to addresses within our serviceable regions. Shipping availability and costs are displayed at checkout.
• Estimated delivery times are provided for reference and are not guaranteed.
• Risk of loss and title for items pass to you upon delivery to the carrier.
• We are not responsible for delays caused by customs, weather, or carrier issues.
• You are responsible for providing accurate shipping information. Additional fees may apply for address corrections or redelivery.

6. Returns and Refunds

• We accept returns of unopened, unused products within 30 days of delivery.
• Due to hygiene reasons, opened skincare products cannot be returned unless defective.
• To initiate a return, contact our customer support team with your order number.
• Refunds will be processed to the original payment method within 5-10 business days after we receive the returned items.
• Shipping costs are non-refundable unless the return is due to our error or a defective product.

7. Product Use and Safety

• Our products are intended for external use only unless otherwise specified.
• Always read product labels and instructions before use.
• Perform a patch test before using any new skincare product to check for allergic reactions.
• Discontinue use immediately if irritation occurs and consult a healthcare professional.
• Our products are not intended to diagnose, treat, cure, or prevent any disease.
• Individual results may vary based on skin type, condition, and usage.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, product designs, and software, is the property of Spot & Go and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

9. User Accounts

• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to notify us immediately of any unauthorized use of your account.
• We reserve the right to suspend or terminate accounts that violate these terms.
• You are responsible for all activities that occur under your account.

10. Limitation of Liability

To the fullest extent permitted by law, Spot & Go shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the specific product giving rise to the claim.

11. Disclaimer of Warranties

Our website and products are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

12. Indemnification

You agree to indemnify and hold harmless Spot & Go, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website, violation of these terms, or infringement of any third-party rights.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of competent jurisdiction.

14. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new terms.

15. Contact Information

For questions about these Terms of Service, please contact us: